Responsive recruiter

Replies within 24 hours

Do you love instant gratification? A transformation? Helping clients look and feel great? Do you thrive in an upbeat, face-paced, and positive environment? Waxing the City is for you! We wax but also offer additional aesthetic services and skin specialty treatments! We build relationships with our clients and are a one-stop shop for skin and beauty. We are professional, caring, non-judgmental, and fun!

We hire the best estheticians/cosmetologists and train them to be even better. We teach our signature technique and skin mapping using our exclusive hard and soft wax. We even created our very own title of "Cerologist", combining “cera” (Latin for wax) with “ologist” (to highlight their level of education and expertise).

Perks/Benefits

paid, best in class training
flexible but set schedules
2 pairs of FIGS scrubs
client attraction/retention support
all service supplies stocked and provided for use
free waxing services, discounted specialty services, and retail product discount of 40%
career advancement opportunities
work/life balance
pay for performance compensation (hourly base, tiered service commission, product commission, and tips)

Core Responsibilities

Provide industry best client services (including waxing, tinting,, brow lamination, lash lift, and specialty skin treatments)
Educate clients on pre/post care to achieve and maintain best results
Client correspondence within the Studio via all modes of communication (phone, text)
Customer service standards for all internal and external customers. Goal is to exceed customer expectations from initial inquiry to on-going customer relationship management.
Maintain a clean, safe, and professional environment.

Other Responsibilities

Handling of client memberships and packages
Continued education through our Waxing the City Dashboard Learning Portal
Creating on-brand, impactful content for Studio social media use
Assist with retail product and merchandising
Participate in community outreach efforts
Other duties as assigned in the spirit of teamwork

Expectations

Be professional
Embrace “learning environment” and "growth mindset" initiatives.
Responsible for the efficient, and accurate running of their books.
Achieve all benchmark standards including" service times, Key Performance Indicators (revenue, rebook, average ticket, etc.)
Support and protect our culture

Requirements

Current state license (Esthetician, Cosmetologist)
A passion for the beauty industry
Time Management Skills
Communication skills
Flexible and adaptable
Embraces being a part of a team.
Exceptional Customer Service
Self-Motivated

About us
We are locally owned, operated, and involved in the business. Leadership is well-connected in the community and strongly believes in giving back. Similar to Waxing the City's founders' vision - Our franchise was born on a dream of loving the workplace, empowering employees, embracing creativity and flexibility, while providing sustainable, well paying jobs in the beauty industry! Waxing the City has brand recognition, a great reputation, a diverse service menu, and loyalty programs that keep clients interested and engaged.

Compensation: $20.00 - $45.00 per hour

WAXING THE CITY CAREERS

At Waxing the City®, we are passionate about helping our clients look and feel their best. To do that – we and our franchisees hire the best of the best to deliver exceptional client service and expert results. We were founded on the belief that beauty professionals can and should have a long-term, successful beauty services career, so finding the right talent and investing in their development is in our DNA. From proprietary, hands on training to ongoing continuing education – our talent stays up to date on the latest innovations and trends in services and products. In fact, our service providers are so skilled in the art of waxing they have a special name: Cerologist®. The word cerologist is derived from “cera” (Latin for wax) and “ologist” (to indicate their level of expertise).

We and our franchisees hire talent that shares our commitment to providing a caring, supportive culture and expertise not found anywhere else. Being a part of the Waxing the City family means you are helping to improve the self-esteem of the world.

We and our franchisees seek beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills. If you’re looking to learn and grow in your career, and have a passion for the industry, we want to hear from you.

Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Waxing the City Worldwide, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing the City Worldwide, LLC.

(if you already have a resume on Indeed)